Immediate (Critical) Requires action within a few hours. Examples: Safety hazards or major water leaks. In the event of an emergency call 911 and then call Pastor Jeremy (231-224-6545) once everyone is out of harms way!

Urgent (High) Requires action within 24-48 hours. Examples: HVAC failure in extreme weather, plumbing issues disrupting operations.

Important (Medium) Requires action within 3-7 days. Examples: Non-critical repairs like broken fixtures or minor leaks.

Routine (Low) Can wait for the next maintenance cycle or within 2-4 weeks. Examples: Cosmetic repairs, routine maintenance tasks.

Non-Urgent - Can be scheduled at a convenient time or as budget allows. Examples: Long-term improvements, non-essential requests.